Lynn Willis

Background

About Lynn Willis

Summary As an accomplished Training and Development Leader, I’ve found my successes have been achieved by effectively designing and delivering training in driving high-performance cultures in organizations. I specialize in training methodologies, techniques, concepts, and learning tools to ensure maximum success. I am experienced in establishing a culture of continuous learning and aligning focused training solutions to address business goals. I am also proficient in developing and implementing large-scale training programs, building and leading high-performing teams, cultivating key relationships and partnerships, and executing continuous improvements. Areas of Expertise Training & Development • Training Needs Assessments • Program & Curriculum Design • Learning Management • Technical Product Training • Training Methodologies • Business Analysis • Project Planning & Management • Program Management • Quality Assurance • Customer Experience • Performance Improvement & Change Management • Compliance Management • Team Building & Leadership • High-Performance Culture • Coaching & Mentoring • Strategic Planning & Execution • Scheduling • Relationship Building & Management • Presentations • Innovative Solutions & Improvements • and more… Key Achievements Enhanced training and development programs; designed training curriculums covering various subject areas. Optimized processing efficiencies and cross-functional collaboration; created guidelines and practices. Streamlined eLearning training on products and processes by launching an internal university. Improved the preparation process for customer projects by developing an Employee Certification Program. Enhanced customer experience; created and delivered customized client training and fostered partnerships. Developed numerous team members into leadership roles through training, coaching, and mentoring.