Lynnette Payne

Background

About Lynnette Payne

Successful healthcare manager with 20 years of experience providing administrative and patient support in a hospital medical office setting. Advanced knowledge of private and government insurance processes and policies. Innovative, customer-oriented healthcare manager with a background in ambulatory surgery centers, long-term acute care (LTACH) hospitals, general acute care hospitals, rural health clinics, and skilled nursing care. Strong background in quality assurance, claims analysis and management principles and practices. Seeking leadership role within an integrated delivery system. SUMMARY OF QUALIFICATIONS • Strong analytical and PC skills with the ability to define problems, collect and summarize data and draw valid conclusions. • Detail oriented with strong analytical and organizational skills. • Excellent knowledge of revenue cycle and other healthcare financial performance metrics. • Intermediate knowledge of Excel to include the creation of pivot tables, V-Lookups, graphs, and other complex formulas. • Ability to foster open communication, team building, and encourage and maintain team morale. • Extensive knowledge of the healthcare professional revenue cycle environment, application of strategic AR workflow and a strong understanding of medical billing principles. • Ability to perform and complete projects in a timely manner with minimal supervision in a fast-paced environment. • Extensive knowledge of AR billing systems and utility management as it relates to production and system reporting. Expert knowledge of billing and collection procedures. • Hospital information systems, including data stored and prominent functions which occur in the following departments (Admissions, Medical Records, Order Entry, Discharge Planning, Patient Accounting). • Able to demonstrate strong leadership skills and the ability to assume increasing responsibilities in a rapidly changing environment. • Strong working knowledge of implementation and setup of systems needed when opening new hospital. • Extensive knowledge of hospital Chargemaster setup and maintenance.