Lynsey mac
Vice President, Global Support at Workwave
Based in Charleston, United States
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Seniority
Vp
Department
Operations
Location
Charleston
Industry
Software Development
Company size
491
Contact information
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l•••••••@workwave.com
Phone
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Background
About Lynsey mac
Results oriented, customer-centric leader with a curious, energetic, and transformational approach. 18+ years in progressive roles within customer support and success. 11+ years managing people leaders. Proven track record of developing and leading high-performing, customer-facing B2B & B2C tech professionals located across the globe. Experience with collections, payments processing, K-12 and higher education, healthcare, dental, CRMs, financial solutions, field service ops, and BPO outsourcing. Key accolades include: 2021 TrustRadius Award for Best Customer Service; 2021 Gold Stevie Award for Contact Center of the Year; 2021 Bronze Stevie Award for Most Valuable Covid19 Response by a Customer Service Team; 2020 Stevie Award for Contact Center of the Year.
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