Lyra Castro
Consumer Operations Representative at Transunion
Based in Manila, Philippines
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Seniority
Staff
Department
Other
Location
Manila
Industry
IT Services and IT Consulting
Company size
17K
Contact information
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l•••••••@transunion.com
Phone
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Background
About Lyra Castro
At JPMorgan Chase & Co, we've honed a meticulous eye for customer service excellence, where for nearly a year, I've served as Account Specialist The journey began with a solid foundation in chat and email support at Shopee, where the team and I dedicated over two years to mastering communication and expediting solutions. My expertise in Business Process Outsourcing (BPO) is not just a skill but a strategic asset that enhances client experiences and streamlines operational workflows. This role at JPMorgan Chase melds my competencies in customer service, leveraging the ability to drive satisfaction and loyalty, and building on the legacy of a leading financial institution.
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