Lyssa Borabon

Background

About Lyssa Borabon

I have a strong Office Administration background with Customer Service, Data Entry and Cash Management skills supporting daily financial and/or banking operations. In addition, I have also a Call Center experience responding to inbound calls and proactive outbound calls. As a person, I am always open to constructive criticisms and opinions, which I constantly use to improve my work and myself. I always strive to apply my creativity and always put new ideas to work for the benefit of my client and ultimately of the company. I am easy to go along with and can easily establish a good and harmonious relationship with the people I work with. The following is to itemize my expertise that I can offer to this position: • Customer Service Oriented – act as first contact for all clients enquiries and document all incoming and outgoing calls and prioritize request accordingly to promptly and efficiently resolve issues and maintain good and lasting business relationship. • Office Administration – perform a variety of administrative support duties including creating various reports, electronically maintaining and organizing all records, files, correspondence and documentation for future reference of all data, sorting mails and delivering it to the correct department and prepare documents and packages for delivery, schedule meetings, travel arrangements, minute taking, support and assist special projects and alpha numeric data entry and with typing speed of 45-60 WPM and maintaining complete and accurate information to in-house system. • Technical and Computer Skills – demonstrated advance knowledge of MS-Office applications: Excel, Word, PowerPoint, Spreadsheet Applications, Outlook and E-mail. • Cash Management – extensive experience in ensuring the protection and accuracy of tellers’ petty cash and vault contents.