Lywanda Held
Training Specialist at Hometown Credit Union, Minnesota
Based in United States
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Seniority
Staff
Department
Operations
Location
United States
Industry
Banking
Company size
41
Contact information
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l•••••••@hometowncu.coop
Phone
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Background
About Lywanda Held
As a Certified Professional in Talent Development (CPTD), I specialize in transforming complex technical and compliance topics into engaging, results-driven learning experiences that truly stick.For over a decade, I’ve helped organizations across banking, finance, manufacturing, and technology design and deliver training programs that don’t just check boxes — they drive measurable results. Signature Achievement: I developed a suite of compliance courses that reached a 100% completion rate during federal audits, reduced average course time by 25%, and improved assessment scores by 18%.I blend consultative collaboration with data-informed design to deliver programs that:Reduce time-to-productivity for new hires by up to 30%.Enhance learner engagement and retention.Improve operational efficiency and quality results.Specialties: Instructional Design | Compliance Training | Learning Strategy | eLearning Development | Articulate Storyline & Rise | Facilitation | Performance ConsultingWhether working with internal stakeholders or client-facing teams, my goal is the same: deliver learning experiences that align with strategic priorities, empower people to perform at their best, and produce measurable business impact. Let’s connect if you’re looking for a learning leader who brings both creative design and proven business results to the table.
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