MacArius Gomes
Assistant Director at Lovely Professional University
Based in Punjab, India
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Seniority
Director
Department
Education
Location
Punjab
Industry
Education Administration Programs
Company size
11K
Contact information
Reveal MacArius's email and phone
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m•••••••@lpu.in
Phone
5 credits+91 ••• •••• ••••
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Background
About MacArius Gomes
With 15 years of work experience in various facets of customer experience like Sales,training,service quality,complaints and relationship management with clients, i have been a part of operations primarily managing day to day sales targets whilst meeting service levels. I have also managed the complaints desk at Contact Center completing a project on increase in cases being resolved within turn around time. I have also managed the training team at Contact Center for 6 years and I am accredited to deliver training like Behavioural coaching and Empathy benchmarking. Specializing in Relationship management with a flair for inter personal skills,there have been appreciations received from clients for being dependable.
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