Madan Gopal

Background

About Madan Gopal

Manage Change Planning and Review- Act as a dedicated Technical Change Manager with strong SAP Basis experience. Attend business Situation calls to ensure timely restoration of service. Analyze Situations to improve system processes and to avoid future occurrences of known issues. Reviewing Change Planning calendar. Attend weekly Change Advisory Board (CAB) meeting Ensure planning and execution of annual DR tests, delivered via Application Managed Service and ISP, including post-test documentation and approval submission. Maintain DR plans. Ensure planning and execution of non-prod DB refreshes, delivered via Application Managed Service and ISP. Coordination of installation of SAP Support/Enhancement Packages/Oracle and SAP Kernel/Unix/Linux OS upgrade/patch Upgrade/Patch Manage Landscape and Configuration items Manage Capacity and TCO- Collect and process infrastructure requirements (system capacity & storage) from projects, adjustments identified by suppliers based on utilization statistics and deduct capacity changes based on regular technical system utilization reviews. Support platform migration of existing SAP environments to new/enhanced infrastructure. Capacity Planning of SAP systems and associated database environments