Maegan Hinolan

Customer Success at Qwoted

Based in Manila, Philippines

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Seniority

Staff

Department

Customer/Client Service

Location

Manila

Industry

Public Relations and Communications Services

Company size

62

Contact information

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Email

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m•••••••@qwoted.com

Phone

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+63 ••• •••• ••••

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Background

About Maegan Hinolan

As a Key Account Manager at WAV Global, I apply my five years of experience and expertise in B2B sales, account management, and customer success to drive growth and loyalty for a diverse portfolio of over 30 esteemed brands across various sectors. I lead the strategic oversight of account management operations spanning malls, hotels, casinos, retail, supermarkets, restaurants, sports, motor, and real estate categories.I champion a proactive account management strategy, resulting in a remarkable 90% increase in account renewals. I innovatively devise and execute an assertive account management approach, significantly boosting client retention rates and fostering long-term partnerships. I leverage client feedback to drive targeted solutions, catalyzing a notable 60% improvement in customer satisfaction. I am committed to elevating client satisfaction and fostering growth in today's diverse technologically driven business landscape.

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