Magali Colon
Customer Service Administration at Forward Air Corporation
Based in Boston, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Boston
Industry
Truck Transportation
Company size
4.2K
Contact information
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m•••••••@forwardair.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Magali Colon
Dedicated and loyal Customer Service Professional with 12 years of experience ensuring highest caliber of customer service and support. Results-driven team player with excellent listening skills, able to work directly with staff and customers in a patient, calm, pleasant, and understanding manner. Exceptional time management, track record of producing high quality work under time and deadline pressures. Adept at building strong relationships and interacting, effectively, with staff, the public, and with unsatisfied customers. Accurately record, remember, and verbally communicate detailed information. Solving problems creatively and winning customer loyalty.
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