Maheen Subair

Background

About Maheen Subair

11+years of experience in field of Information Technology | Currently working for Emerging Ag. In this role, I manage users and devices through Azure M365 with a Global Admin role, providing IT support across multiple time zones. I implement new and emerging technologies tailored to user needs and have hands-on experience with managing email security (AVANAN), advanced support for M365 applications, and endpoint security management using tools like Sophos, Intune, and Group Policies. Additionally, I oversee the management of Zoom Workplace, Dropbox, Mural, and KnowBe4, while handling IT onboarding and offboarding processes and managing IT access and role assignments. I coordinate with external vendors for internal projects and backend support, conduct quarterly IT asset maintenance checks, and develop and maintain knowledge base articles to streamline day-to-day IT operations.(Partners Community Health, PCH - Mississauga, ON, Canada)- as role of System Administrator and management of Microsoft Azure Tenant. Started my carrier in PCH from (September 2022 and still on going). Mackenzie Health Hospital - Vaughan ON -(Feb 2022 - Sep 2022)| System Analyst Role | Managing remote and on Call Support queue for users. Role of managing day to day Service Now Ticket Flow. Active role in participate and coordinate in known issue escalations and reporting. Wide experience in platform (Direct Resource Management)| Service Now | EPIC user access management | CISCO, Virtualization Support etc. Role as Senior IT System Executive at (Cognizant IT Solutions), ON, Canada | handled projects for client : 1. Enbridge Inc. North York, ON, Canada -(2019 - 2022) 2. TJX Companies Inc. Mississauga, ON, Canada -(2018 - 2019) Role as IT Project Coordinator and Support Engineer at (CADD Emirates LLC, Dubai)|(2013 - 2018) 1. Deskside Support Engineer for:(Al Mazroui Group of Company), ABU DHABI, UAE. IT Project Coordinator for:(Emirates Aluminum Company), DUBAI, UA