Mahesh Sreekumar

Background

About Mahesh Sreekumar

Being someone who brings a consistently positive vibe, I look forward to being in an environment that excites me and adds meaning to my everyday work. As an experienced professional with a strong background in Operations – Finance and Customer Service, I am now seeking a challenging and fulfilling opportunity as a Business Analyst in a reputable industry where I can apply my analytical mindset, process knowledge, and customer-centric approach to deliver impactful results. I’m eager to explore the world through diverse work experiences, continue building relevant skills, and contribute meaningfully to the success of the organization — while growing in return through everything I learn and achieve. MAHESH SREEKUMAR |+91 8075457541 -Over 9 years of experience across Operations, Finance, and Customer Service, now transitioning into Business Analysis with a focus on data-driven decision-making and process improvement-Bachelor of Business Management with specialization in Finance and Operations, providing a strong foundation for analytical and financial insight-Proven experience in managing global clients and delivering excellent support, especially during high-demand periods-Strong communicator, naturally building rapport with stakeholders and using active listening to identify needs and opportunities for improvement-Led and mentored a team of 5, facilitating training, defining clear responsibilities, and tracking performance to ensure smooth process transitions-Adept at planning and executing strategic initiatives that align with business goals and ensure on-time project delivery-Skilled in core financial operations including invoicing, credit control, and transactional accounting-Proficient in interpreting data and creating interactive dashboards and reports to support decision-making and improve financial reporting accuracy-Participated in customer and client feedback programs to align internal processes with evolving expectations and to enhance service quality-Committed to confidentiality and compliance in all business communications and documentation-Experienced with a wide range of tools: Microsoft Office, Tally, SAP FICO, SQL, Oracle, System21, and trained on Tableau, Google Analytics, R Programming, and QuickBooks.