Maja Lehbert
Director of Customer Enablement & Support at Legora
Based in Stockholm, Sweden
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Seniority
Director
Department
Customer/Client Service
Location
Stockholm
Industry
Software Development
Company size
269
Contact information
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m•••••••@legora.com
Phone
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Background
About Maja Lehbert
I'm driven by a simple idea: every customer experience problem is a chance to build something better. Whether it’s a broken journey, a messy process, or a frustrated user, I get energy from diving into the details, connecting the dots across teams, and making real change happen. At Klarna, I lead our global success teams across customer, product, merchant, reseller, and marketing scopes and own the Actionable Insights framework, a system we built to turn raw user feedback into clear priorities, scalable routines, and measurable outcomes that drive real product and operational change. It’s helped shift how we work with experience issues company-wide. I’m hands-on by nature and love to challenge myself, grow and thrive in the stretch zone. I care deeply about the people I lead and the customers we serve, and I believe the best work happens when strong teams move fast, think clearly, and learn constantly.
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