Makila Warrell

Background

About Makila Warrell

I am a Florida International University Graduate with extensive experience in maximizing corporate, team, and individual performance through progressive human resource and operational processes, customer relations, and client services. My background lies in successfully partnering with line executives and management to proactively address business issues pertaining to benefits, workforce development, organizational planning, and employee engagement and productivity. Throughout my career history, I have managed comprehensive human resource and client/employee service responsibilities including process improvements, benefits, compensation, performance management, succession planning, and new hire orientations. I am an expert in analyzing presented data for functional use with the ability to establish and maintain professional relationships while keeping ethical standards a high priority. I am adept in overseeing a wide variety of operational responsibilities to ensure optimal business performance. I effectively work cross-functionally and collaboratively with internal and external business partners while building lasting relationships. I enjoy the challenge of providing world-class customer service while balancing the needs of the business with the needs of the people I am fortunate enough to & EXPERTISE<<>>KEY • Establishing solid and trusting relationships through exceptional communication and interpersonal skills. • Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments. • Created training materials for New Hire Orientation, Benefit Orientation, and Annual Open Enrollment. • Performed a variety of clerical accounting tasks to reconcile, balance, update files, maintain plan records, and calculations to determine allowable maximum contributions. • Oversaw the Leave of Absence and benefit programs for several clients (FMLA, ADA, and PLOA). • Managed the recurring file transfer processes on a weekly basis, files to and from the company’s HRIS system.