Verified recordSoftware Development

Malvika Kudari

Customer Success Engineer at Kong

Based in Bengaluru, India

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Seniority

Staff

Department

Customer/Client Service

Location

Bengaluru

Industry

Software Development

Company size

Contact information

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m•••••••@konghq.com

Phone

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+91 ••• •••• ••••

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Background

About Malvika Kudari

I bring 3+ years of technical consulting and customer success experience delivering Oracle CX cloud and integration solutions for global customers - leading demos, POCs, troubleshooting, and translating complex business requirements into practical technical solutions.At Kong, I help customers adopt and scale API gateway and service connectivity platforms through best practices, enablement, and hands-on problem solving. I focus on driving customer trust, resolving complex issues with clarity, and bridging engineering and business teams to ensure measurable outcomes.Areas of expertise:Oracle CX (OFS, OIC, OSM, Fusion Sales & B2B Service, VBS), Cloud SaaS implementations, APIs & Integrations, Kong Gateway & Konnect, Microservices communication, Groovy automation, Data flows, RCA and Salesforce Administration

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