Mamolele Legadimane

Background

About Mamolele Legadimane

As a Customer Service Agent, I work with a team of dedicated and passionate professionals who provide exceptional service to our customers. I handle customer inquiries, requests, and complaints through phone, email, and chat, ensuring that they are resolved in a timely and satisfactory manner. I also leverage my direct sales skills to identify and close sales opportunities, generating revenue and increasing customer loyalty. I have consistently exceeded my sales targets and received positive feedback from customers and managers. I have also trained new hires and mentored junior agents on best practices and techniques for customer service and sales. I have a passion for working with people and delivering value to them. I have been in customer-facing roles for over 7 years, across different industries and settings. I have developed strong communication, problem-solving, and interpersonal skills that enable me to connect with customers and colleagues. I am always eager to learn new skills and improve my performance. My goal is to advance my career in customer service and sales, and contribute to the success of ETV and its customers.