Mamta B.

Background

About Mamta B.

EXPERIENCE 15 years of work experience in Hospitality sector and Customer Relationship. •Undertook the initiative to increase the market share for the Hyatt Hotels Worldwide by exploring and tapping corporate companies by converting the Target accounts into potential ones. Maintain and develop key accounts/Prospects by understanding client’s requirement and needs followed the Delphi Administration, envision, System,cognos and Salesforce and worked closely on it. •Undergone Sales training –Driving Customer Preference 1 and 2 which is in -sync with Harvard University. Sept 2019onwards I have been working with Alila diwa Goa and managing MICE, weddings, leisure business from South India. Also supporting the sister hotels for India (30Hyatt hotels) Mice and abroad. • 16th Sept 2019 – Present : Snr Sales Manager (South Region) –Alila Diwa Goa by Hyatt Hotels • 2nd Sept 2016 – 15th Sept 2019; Snr. Sales Manager- Hyatt Place Hampi, Bangalore • 8th Dec -2015-1st Sept 16 Sales Manager SOFITEL Mumbai BKC • 27th June 2011- 05 March13 Sales Manager –Hyatt Hotels Worldwide Pvt Ltd, Bangalore • 18th July 2009-27th May 2011 Asst. Manager - Royal Orchid Hotels Ltd, Bangalore • Jan 2006- Jan 2009 In-Flight Stewardess, Jet Airways, Bangalore SKILLS & ABILITIES • Account management, • Bidding, negotiations, Client acquisition, • Client retention, Team management, Result driven, • Lead qualification. • Trained on Envision System, COGNOS, Sales force. STRENGTHS 1. Excellent verbal & written communication skills. Team person with great people management skills and a positive Learner. Result oriented and target achiever. Excellent amount of exposure in various facets of hospitality industry. Excellent client management skills at corporate levels. ACHIEVEMENTS • Participated at Inter Zone & National Level Athletic meet • NCC (Completed ‘B’ & ‘C’ Certificate) • Worked with NGO’s as part time