Manas Kapoor

Background

About Manas Kapoor

As a Technical Analyst - II at Oracle, I have over 12 years of experience in IT, with strong skills in analytics, reporting, NetSuite SuiteCloud, QA, and customer interaction. I am JUNIPER, SME certified in SuiteBuilder, and DDR certified, which demonstrates my expertise and credibility in the field. In my current role, I provide technical support to customers for NetSuite products, assist in customization, and help resolve queries and concerns. I also perform QA activities, such as requirement analysis, test plan and test case development, test environment setup, and defect tracking. I use various tools and technologies, such as SuiteScript, SuiteFlow, SuiteBuilder, SuiteAnalytics, Suitetalk, API, Postman, Oracle, SQL, Tableau, and Excel, to deliver high-quality solutions and reports. I have received client appreciation, Pat on the Back, and Pounding cases awards for my performance. I am adept in coordinating with onsite teams and key stakeholders to facilitate ongoing project activities. I am passionate about solving complex problems, enhancing customer satisfaction, and improving business outcomes.