Manash Sarkar
Consultant at Coforge
Based in Kolkata, India
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Seniority
Staff
Department
Information Technology
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
33K
Contact information
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m•••••••@coforge.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Manash Sarkar
18 yes expertise in IT Operations Management, Service Delivery Management and hands-on experience in providing technical direction and analytical guidance for organization. Core specialization in Service Delivery / Project Management and providing end to end solutions. Twice awarded for excellence outstanding yearly performance & Customer Choice for client (Holcim India | ACC, Ambuja Cements & ACC Concrete). Team manager for 30 techies to deliver the operational support. Well documented SOW with partners, customer for proper service delivery. Emphasize on-time project delivery with failover or backup plan. High accountability for escalations during gaps in service delivery. Plan & share road maps of the project with stakeholders & business leaders. Maintain 99.9% IT services uptime availability for manufacturing industry & retail so that impact over business is minimized. Implemented & rolled out RIMS for unmanned locations across all small & medium size offices in PAN India.
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