Manav Dhall
Client Success Manager at Unifocus
Based in New Delhi, India
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Seniority
Staff
Department
Customer/Client Service
Location
New Delhi
Industry
Hospitality
Company size
231
Contact information
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m•••••••@unifocus.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Manav Dhall
Experienced Leader in Customer Success, Corporate Partnerships & Hotel Tech Integrations With a strong background in SaaS, hospitality, and corporate partnerships, I specialize in driving digital memberships, hotel integrations, and F&B revenue growth. In my current role, I focus on expanding corporate partnerships, optimizing customer success, and leading hotel tech integrations, including Google Reservations, POS systems, and digital loyalty programs. My work directly enhances hotel revenues, guest engagement, and strategic growth initiatives. Previously, as Director - Customer Success at a SaaS company, I led APAC & EMEA operations, driving 1.6x company growth in FY23-24 through scalable customer success strategies. Passionate about leveraging technology to transform the hospitality industry, I thrive on solving complex challenges, creating value-driven solutions, and building high-impact partnerships.
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