Mandar Surve
Sales Associate at Anand Systems Inc
Based in Surat, India
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Seniority
Staff
Department
Sales & Business Development
Location
Surat
Industry
IT Services and IT Consulting
Company size
125
Contact information
Reveal Mandar's email and phone
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m•••••••@anandsystems.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Mandar Surve
Communication with Clients via Email, Telephone, and Live Chat. • Providing Online Training to Clients/Resellers. • Installation of Software & Hardware on Client’s System via Remote Access. • Working with Customers to identify software problems and advising on the solution. • Preparing Help Documents for Clients to understand product easily. • Gathering Client’s requirements, analyzing and discussing them with Developers. • Designing Test Scenarios, Executing Test cases, Analyzing Results and submitting to Development Team. • Performing Functional Testing • Performing Regression Testing and Retesting. • Logging issues in Customer Relationship Management(CRM) • Issue Tracking and Follow up with Team Members. • Defect Management and Bug reporting in Customer Relationship Management(CRM) • Detail oriented working professionally with 100% client satisfactions in solving issue on sight as well as remotely taking access of client computer.
Decision-makers
Other people at Anand Systems Inc
- GAManager
Gagan Arora
Support Team Lead · Information Technology
- NPManager
Nilesh Pumbhadia
Project Manager · Information Technology
- AGStaff
Abhishek Gandhi
Software Developer · Information Technology
- JPStaff
Jaydeep Patel
Administrator · Information Technology
- JKStaff
Jemish Kakadiya
Devops Engineer · Information Technology
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