Mandel C. Edwards
Customer Support Representative at Duke University
Based in Raleigh-Durham-Chapel Hill, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Raleigh-Durham-Chapel Hill
Industry
Higher Education
Company size
16K
Contact information
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m•••••••@duke.edu
Phone
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Background
About Mandel C. Edwards
Driven, results-oriented, and solution-focused professional with 8+ years of experience in project management and data management, currently providing high-quality support as a Customer Service Representative. I thrive on helping others - whether it's streamlining operations, solving complex problems, or offering clear, effective support to customers and teams alike. I take pride in being approachable, communicative and welcoming. I enjoy creating positive experiences and building trust through thoughtful, solution-based interactions. Whether I'm leading a project, managing data, or assisting customers, I bring a calm, confident energy to every challenge. My passion lies in helping others succeed and finding efficient, effective solutions along the way. I'm always looking to grow, connect, and collaborate with others who value strong communication, clear results, and making a positive impact.
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