Mandy Block
Customer Success at Orange Logic
Based in Madison, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Madison
Industry
Software Development
Company size
252
Contact information
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m•••••••@orangelogic.com
Phone
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Background
About Mandy Block
Experienced customer success leader with a passion for customer advocacy, a proven ability to scale customer success operations, and expertise in managing teams to exceed KPIs. 10 years+ experience creating and executing customer success strategic programs to enhance customer health, maximize value realization, and ensure a best in class customer experience. Strategic thinker and hands-on leader with a track record of managing high-performing teams and implementing impactful customer success programs in different SaaS environments in MarTech, BizTech, HealthTech, and InsureTech. Thrive in cross-collaborative environments where I’m able to champion and drive new processes that help achieve higher customer/revenue retention, adoption, customer satisfaction and growth.
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