Mandy Ellis
Auction Services Manager at Synetiq
Based in Doncaster, United Kingdom
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Seniority
Manager
Department
Other
Location
Doncaster
Industry
Motor Vehicle Manufacturing
Company size
216
Contact information
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m•••••••@synetiq.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Mandy Ellis
For the last twenty years I have been in accounting and financial roles as purchase ledger always involving customer and client service experience. For the past seven years I have been a customer service and complaints advisor, the last two of those years as a team leader. This has entailed engaging with customers via phone, email and online chat. Motivating a team to make deadlines with online chat times and responses, recording of complaints within GDPR guidelines. Ensuring customer service at its highest and addressing my team daily for motivation, their feedback and progression on all daily tasks and targets.
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