Mandy Land

Background

About Mandy Land

I am a highly skilled, accomplished and motivated individual with 25 years' experience in the Telecoms industry. I am totally customer obsessed and thrive on delivering only the best in class service for customers, overcoming any obstacles and challenges to ensure their needs are met. I possess excellent people and team building skills, growing a network of reliable contacts both internally and externally to push the boundaries in getting service delivered successfully and right first time. I welcome change, challenges, business transformation and I am always seeking new ways and opportunities to drive improvements to deliver the best results. In 2016 I was awarded the Vodafone Group Shine Award for my customer obsession and business transformation global improvement drive. As well as my professional nature, I am a bubbly, warm, loyal and caring individual who loves working with people and will go the extra mile to help others. Specialist areas- Project Management - Team Leadership - Global customer management - Global Sales / Production / Delivery senior support - Escalation management - Business transformation - Subject matter expert - Go to person for product and process knowledge supporting multiple cross functional teams globally - Strong stakeholder engagement - Communication and Relationship management