Mandy Stein

Background

About Mandy Stein

Key Account Management Specialist for the Orion Hotel Group. The hotel group has the following hotels in each province : Gauteng: The Venue Country Hotel (Lanseria) Velmore Hotel Estate (Centurion) Limpopo: Coach House Hotel and Spa Ditholo Game Lodge North-West: Safari Lodge, Hotel and Convention Centre Mpumalanga Hotel Promenade I manage the National Sales team as well as maintaining our groups top producing clients. In conjunction with the sales team, analyze current client bases or target market for each hotel. Produce the groups Sales Plans, Devise new ways to expand that client base. Develops promotional ideas for the hotel. Manage the job requirements of the Administrative Specialists and Sales Specialists to achieve require targets. Oversee regional and local sales staff Assist with strategic management of hotel revenue through analysing the future business by market segment.Maintains positive relationships with clients to encourage repeat and recurring business Attend and preside over sales meetings Create prizes and other incentives for sales reps to meet their goals Motivating the sales team to achieve the best results possible. Setting activity and revenue targets for members of the sales team. Continual training and development of all members of the sales department. Attending key meetings with members of the sales team. Working on account management plans with the BDS. Identifying key areas for improvement in the sales process Spotting market opportunities for new customers Attending monthly meetings with GMs etc In conjunction with the Administrative Specialist reporting on sales performance against budget and reporting on variances. Tender research and tender document completion Yearly strategies for the sales team