Maninder Sharma
Descioning and Marketing Automation Architect at Elisa
Based in Helsinki, Finland
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Seniority
Other
Department
Other
Location
Helsinki
Industry
Telecommunications
Company size
4.7K
Contact information
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m•••••••@elisa.fi
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Background
About Maninder Sharma
Lead Decisioning and Marketing Architect with more than 12 years experience working in Agile environments and multiple domains. My current duties include - Development of Omni Channel Data driven Digital marketing platform using various technologies. The platform provides relevant,context sensitive recommendations across different channels like Online self service, call centre, online sales, Emails and sms by using customer data, analytics and business priorities. Core Competencies 1. Pega Decisioning, Marketing and Case management. Salesforce marketing cloud. Data driven Digital Marketing principals (Email, sms, Banners etc). Recommendation Automation in inbound channel such as Call Centre, self Service. Integrations using APIs(REST and SOAP). Databases(Oracle, MySQL). Languages(Java, Javascript). Other Competencies: 1. Python 2. Google Analytics.
Decision-makers
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