Manish Hatware
Senior Customer Relationship Management Consultant at Tac Cargo & Logistics Pvt. Ltd
Based in Pune, India
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Seniority
Staff
Department
Customer/Client Service
Location
Pune
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
67
Contact information
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m•••••••@taclogistics.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Manish Hatware
As a Senior Customer Relationship Management Consultant at TAC Cargo & Logistics, I focus on building strong client relationships and enhancing customer satisfaction in logistics operations. I have a proven track record of improving client retention and service delivery, resulting in the successful resolution of all old pending material issues and the recovery of a ₹68 lakh debit. Through collaboration with internal teams and strategic problem-solving, I have driven business growth for key clients, including the successful integration of additional services. Previous experience includes successfully managing diverse client portfolios, streamlining communication processes, and significantly reducing client response times by 60-70% to enhance engagement. My background in computer science (B.Tech) enables me to optimise logistics processes using technical tools like SAP SD. I am committed to fostering operational excellence and long-term partnerships with a client-centric approach.
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