Manish Jainwal
Business Process Lead at Tata Consultancy Services
Based in Pune, India
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Seniority
Manager
Department
Operations
Location
Pune
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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m•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Manish Jainwal
Utilized process excellence strategies to drive efficiency and improve overall performance. Successfully managed customer-centric operations, ensuring high levels of satisfaction and retention. Demonstrated expertise in order management activities, effectively coordinating and processing new orders and renewals. Led a team of professionals, providing effective people management and guidance. Consulted with clients to provide expert advice and solutions for their business needs. Successfully handled special projects, achieving superior quality benchmarks and enhancing client experience on a global scale. Possess extensive knowledge of billing/invoicing, capital markets, derivatives, client on-boarding, ERP and CRM systems, DTCC MARKIT Wire, and Oracle R12. Proficient in trade life cycle, ICE Link, DS Match, trade confirmations, and settlements. Ensured seamless operational support for trade support activities, maintaining efficient trade operations Provided valuable data analytics support, identifying areas for improvement and implementing optimal operational solutions. Optimized customer experience by delivering exceptional service and addressing their specific needs.
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