Manish Ranjan
Customer Success Engineer at Adobe
Based in Reading, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Reading
Industry
Software Development
Company size
42K
Contact information
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m•••••••@adobe.com
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Background
About Manish Ranjan
Adobe Certified AEM Sites Architect with 16+ years of industry experience with demonstrated skills in all the phases of Web Application Development. 9+ years of experience in end-to-end development of web application products/projects in AEM right from inception, requirement specifications, designing, implementation, documentation and closure. Full knowledge of AEM, AEM Guides, JAVA, OSGi, Felix, JCR, HTL, Sightly, CRXDE, HTML, JavaScript for web. Integration experience with CRM/SFDC, Vlocity, Dynatrace, Campaign, Analytics, KANA, hCaptcha, Bold Chat, Medallia,Rebus Integration System,3DS system, Mobile App on React etc. Used SonarQube for code quality, Fortify SCA for code security and GTmetrix, WebPageTest as Performance Tools in the current project. I have perfected my product integration and solution proposal abilities throughout the course of my career. Skilled in mapping client’s / business requirements entailing application design, development, integration, testing and deployment of complex information systems. Develop and mentor distributed teams by establishing code quality, review and continuous improvement processes. Key link between Client and technical teams specially AEM and Campaign using strong communication skills to produce, document, analyse and validate business processes, systems and solution requirements. Resolve interface and integration issues with other teams and ensured deliverables were prepared to satisfy customer requirements with cost effective and within timelines. Technical consultant and Connector to interact with Clients for design evolving sessions, solution finding sessions, effort estimation, preparing AEM/JAVA application architecture, defining Web security, DevOps, other NFR, and integration with backend components. Manage end to end deployment process right from scratch. Expertise in working with customers, project manager and technical teams for executing concurrent projects. Collaborating with seniors and providing the suggestions on technology initiatives. Showcase and produce technical guidance & coaching to the team on latest technologies; managing, coordinating and defining the scope of daily activities of the members for the projects. An effective communicator with strong analytical, problem-solving & organizational capabilities. Design and development using integrations with third-parties such as KANA,SFDC,Vlocity,Adobe Analytics, Campaign, Targets, Dynatrace for Web Monitoring, Medallia for Survey, Bold Chat for Live chat, Mobile App
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