Manish S Devan

Background

About Manish S Devan

Accomplished and results-driven healthcare operations professional with over 10+ years of experience in the US Healthcare Services sector, specializing in Credentialing, Contracting, Patient Access, Collection Management, and Medical Billing. I have extensive experience managing the Credentialing and Re-Credentialing process for over 300+ providers across a wide range of specialties, including Behavioral Health (All licenses), Internal Medicine, Clinical Pharmacists, Pediatrics, Dermatology and Cardiology, successfully contracting with multiple payers. As an integral member of the pilot team for a challenging Clinical Pharmacy Credentialing project, I successfully navigated complex processes and achieved key outcomes. I am also highly skilled in spearheading rate negotiation processes with insurance payers, securing enhanced reimbursement rates, and optimizing payer contracts to ensure long-term financial sustainability. In addition to my credentialing and contracting expertise, I have a proven track record of leading and managing teams of 10+ professionals, motivating them to perform at high energy levels and consistently meet Service Level Agreements (SLAs). I have been responsible for transitioning new processes and developing Standard Operating Procedures (SOPs) to improve operational efficiency. My strong interpersonal and communication skills have allowed me to lead client calls with professionalism, resolve process-related issues, and ensure smooth operations. I also train new promotes, ensuring they are aligned with organizational goals, and I consistently maintain performance dashboards to track team metrics. As a Certified ISO 9001:2015 Internal Auditor, I bring a strong focus on quality management systems and process improvement. My commitment to enhancing healthcare systems and improving individuals' well-being drives my passion for making a positive impact in the healthcare industry. I am dedicated to leading cross-functional teams, building strong client relationships, and driving operational excellence to achieve outstanding results.