Manisha Dholani

Background

About Manisha Dholani

I am a highly motivated professional with 9+ years of experience in e-commerce website management and content development for different domains like Immigration/Retail/Payroll/EOR/Entity Solutions. My expertise spans website management, content development, and team leadership. I am known for my proactive and organized approach, focusing on team development and exceptional client services. In e-commerce, I have excelled in managing website content, driving SEO strategies, and creating compelling marketing materials. My experience includes developing SEO-friendly content for visa consultancy websites, writing travel blogs, marketing emails, and press releases, as well as designing infographics to boost website traffic. In the retail sector, I’ve led teams of 27+ manual testers, overseeing their assignments, prioritizing error fixes, and managing workload distribution. I’ve also been actively involved in training advisors for new task developments and ensuring adherence to process SLAs. While working with KPMG, I have conducted high-profile exit interviews, generated insightful reports, and performed company research and profile screening. Passionate about innovation and engagement, I hold a Content Marketing Certification (2016) and have been recognized with the ‘Trainee of the Quarter Award’ (2017) and Top Performer awards (2018-2022). I am also a certified Lean Six Sigma Yellow Belt, with additional certifications in Agile Methodologies, Digital Marketing and Google Analytics.