Manisha Sachdev

Background

About Manisha Sachdev

Manisha Sachdev is an experienced Management Consultant. She advises executives on improving customer experiences, developing customer strategies and designing customer centric organizations. She also advises executives on transforming their organizations to become more innovative, agile, effective and efficient by leveraging emerging technologies and management frameworks. She has significant experience delivering management consulting services spanning business strategy and planning, post-merger integration, strategic decision analysis (new market entry, GTM, competitor analysis etc.), operational improvement, IT strategy, governance, organizational change, operating models, service and operations management, performance measurement and management, and program/portfolio management for client organizations across sectors such as Banking and Financial Services, Engineering & Construction (E&C), Shipping and Ports, Railways, High Tech, Healthcare, Pharmaceuticals etc. Having studied and worked in various countries (India, UAE, Singapore and the US), she brings a broad and global perspective to the clients’ business. Manisha is currently the Vice President for Design & Initiation with Global Transformation Group at HSBC. Prior to HSBC, she was a part of PwC's Management Consulting practice for more than a decade. Manisha joined PwC from TCS, where she was a part of the M&A consulting practice. Specialties- Customer Consulting: Customer Experience Design, Sales and Marketing Transformation, Customer Service Transformation - Business Consulting: Customer Impact Consulting; Business Strategy and Planning; Business Process Re-engineering; Standard Operating Procedures Design; Post Merger Integration; Operating Models; New Market Entry - Technology Consulting: IT Strategy; IT Governance; Business-IT Alignment; IT Service Management; IT Organization Design; Program Management