Manjunath Sreenivasan

Background

About Manjunath Sreenivasan

With over a decade of experience in customer support roles, our team at Omnissa has been continually elevated by my dedication to service excellence and strategic SLA management. My journey from starting as a Customer Support team member at Hewlett-Packard to my current role as Senior Support Specialist has been marked by a commitment to improving contact center operations and leading small, dynamic teams. At VMware Workspace ONE, I cultivated my expertise in service-level agreements, ensuring customer satisfaction and operational efficiency. My certifications in leadership and Six Sigma from renowned institutions have fortified my ability to drive performance and deliver exceptional service. Above all, aligning with Omnissa’s mission, I strive to bring a diverse perspective and an unwavering goal to enhance user experiences, fostering a culture of continuous improvement and customer-first mindset.