Mano J.

Background

About Mano J.

As a seasoned business operations and program management professional, I bring 14+ years of experience driving operational excellence across industries like banking, finance, and BPO/ITO. My expertise lies in leading cross-functional teams, managing large-scale projects, and spearheading offshore strategies. I thrive in dynamic environments, overseeing end-to-end business operations, talent recruitment, and customer experience initiatives. Currently, I lead PMO, Business / Service Delivery Ops and talent management at iVedha, guiding a global workforce and driving business transformation across diverse regions. I’m passionate about creating efficient processes that deliver real results—whether it’s optimizing operations, reducing costs, or scaling teams for growth. With a results-driven mindset and a knack for re-engineering business processes, I aim to help organizations reach new heights. Let’s connect if you’re looking to collaborate on impactful projects or explore global business opportunities. My notable experience as Country Manager and Global Expansion Project Manager for EMAPTA's expansion into Sri Lanka and Colombia. Have led 150+ professionals under one roof and single-handedly developed a results-oriented team.