Manohar Singh

Background

About Manohar Singh

Total 8 Years 9 months of experience (System Administrator Engineer) & Installation and Administration in Windows 2003 2008,2012R2 Server 32 bit and 64-bit Edition, Windows NT server, CISCO Firewall, Routers, Schedule Live Backups, Antivirus, Managing Network Printer and Priorities. Infotech.From March 2016 to September 2021 Previous PwC (Price Waterhouse and Coopers) as a System Administrator Engineer in Wipro Infotech.From March 2016 to September 2021 Previous Smart Systems Salutions Pvt. Ltd.Sant Nagar, As a Technical support Eng. From June.2013 to March 2016. My client sites are realfinity Business center, Belliss India Ltd, Amira Pure foods Pvt.Ltd. Knowledge of Computer Hardware & Networking- Responsible for (Evalueserve Pvt.Ltd.) As a Team Leader. Responsible for VDI (Virtul desktop Interface, VMware Horizon client, Symphony summit ticketing tool. Responsible for PwC (Price Waterhouse and Coopers) as client as a System Administrator Engineer Engg. Responsible for G Suite (Gmail, G Drive, hangout, G Sheets, Meet,) Responsilbe for Workspace one intelligent hub Support and One AD support Global Domain Support. Responsible for Remote Supprt, Resolved the issue at remote location, User End Support. Responsible for Video Conferencing and Projectors,(Cisco Webex, Cisco VC, polycom, MS Teams.Google Meets. Responsible for MDM, Mobile Iron (Configuration and Trableshooting on I phone, Ipad, android Phones). Responsible for IBM lotus notes (Configuration and Trableshooting on I phone, Ipad, android Phones) Responsible for Escalation Management, Problem solving and Analytical skills. Responsible for Service Now ticketing tool, Call Closing within the SLA time and to maintain support as per SLA, to handle escaled Technical Calls and complete. Responsible for Belliss India LTD.At Noida Client as a Technical Support Engg. Responsible for Amira Pure Foods Pvt.Ltd. Client Technical Support, Internal Technical Team Support and Management. Leading Technical Support Team & Client Satisfaction. Responsible for Amira Pure Foods Pvt.Ltd. IT Call Escalation and Call Closing within the SLA time and to maintain support as per SLA, to handle escaled Technical Calls and complete. Responsible for Managing LAN, WLAN troubleshooting and Branch support through Remote Desktop service. Maintaining day to day working call report. Responsible for Desktop Maintenance, Troubleshooting PC’s, Desktop level software Support and Network IP Management. Responsible for DNS Domain, Internet, E-mail, Outlook Express and User data backup