Manoj Chatley
Senior Operations Manager at Infosys Bpm
Based in Nagpur, India
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Seniority
Manager
Department
Operations
Location
Nagpur
Industry
IT Services and IT Consulting
Company size
44K
Contact information
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m•••••••@infosys.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Manoj Chatley
A result-driven professional with significant and progressive experience for successfully managing all aspects of a customer contact center, BPO and Shared Services Operations including transition and Ramp Ups. 14+ years of experience in R2R, OTC, Payroll and Financial Planning. Has vast experience of BPO operations in different Industries and domains - Staffing, CPG, Telecom, Banking(Retail), Manufacturing, Media & Entertainment and Travel. Capable team player / leader with exceptional interpersonal and collaborative skills to foster team's performance, along with a demonstrated talent for analyzing and streamlining complex work processes for improvement opportunities. Motivated self-starter with strong verbal / written communication skills, problem-solving abilities, multi-tasking talents, and strong work ethic to make a significant contribution to any organization. Hands on experience with Various ERPs (SAP, Oracle CRM, Peoplesoft) Hold B1/B2 US Visa
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