Manoj Kulhari

Background

About Manoj Kulhari

Technology & business visionary professional, offering over 20 years of experience with dynamic career & an unmatched track record in heading delivery of multi-million dollar programs that engage executive management & diverse / global teams at all levels with the development of IT roadmaps with the vision and plans in multi-geographical environment. PROFILE SUMMARY Proven track record of successfully leading and delivering complex, multi-vendor strategic programs / projects, utilizing different delivery and engagement models with skills in managing client expectations and driving innovation & transformation conversations Currently serving as an Associate Director, Delivery at Nagarro, responsible for managing cross-functional teams, setting up programs and projects and driving innovation and transformation conversations with clients Customer-Centric Change & Turnaround Agent; proficient in CXO level interactions, rendering strategic consultancy to companies in driving their Strategy for long-term critical business applications implementation & excellent program/ project delivery Delivery Anchor with career success in delivering solutions that remedy core business issues & position the organization to reach next level of profitability through technology introduction; forged lasting relationships with stakeholders Achieved XX% increase in customer satisfaction by effectively managing client expectations and serving as an escalation point, resulting in long-term client partnerships and repeat business Impressive success in delivery leadership, program management and account management & growth across various domains including automotive, aviation, telecommunications, gaming, and client geos Showcased excellence in end-to-end Program Management functions using Agile (Scrum) Methodology including Initiation, SOW, Program Scoping, Planning (Estimation, Scheduling & Milestones), KPI Monitoring, Risk management & Delivery within agreed quality Proactively supported pre-sales cycle including business cases development, capability presentations, requirement analysis, onshore discussions, addressing RFPs & RFIs, due diligence, SOW reviews, contract writing, negotiations and delivery