Manoj Panwar

Background

About Manoj Panwar

Accomplished technology manager with experience in customer service and operations and the skills to lead the prioritization of projects and resources to accomplish the goals for the business. Experienced with mainframe, server and cloud technologies and development methods. Familiar with organizations of varying size and scope – from large banks to startups. • Over 10 years of experience as Technical / Business Analyst – expert eliciting and creating detailed requirements.• Managed technology groups for various organizations. • Experienced at interviewing and working with business units to perform a thorough analysis of new processes.• Creation of use cases and Visio diagrams to document current and future states.• Created the functional and documented the API created by developers to populate a customer service website.• Create test cases and work with existing QA teams to create detailed test plans and scripts.• Experienced with large databases and flat file analysis and updates.• Expert at translating complex business requirements to both functional and technical requirements.• Experience as a project manager – created Initial Requests, Project Charters, Functional Documentation, QA traceability matrix, flows, database diagrams/models and system data flow diagrams. Ensure that project sponsors and management are fully aware of status and key risks and project progress.• Experienced in both Business Recovery/Resumption and Disaster Recover plans.• Create user level documentation, including user acceptance testing and post-production documentation and training.• Responsible for creating and managing the documentation for converting an in-house FTP system to a robust 3rd party supported system.