Manoj R.

Background

About Manoj R.

As a seasoned Ecommerce Consultant, my journey has been rich with experiences that have honed my skills in business analysis, product and project management. I am a certified Scrum Master, an Agile BA and soon to be certified PMP and Agile Project Manager. I am committed to delivering value and fostering growth for businesses in the digital landscape. Over the years, I have had the privilege of working with leading organisations, where I led the charge in implementing robust Ecommerce platforms, setting up efficient fulfilment centres and managing diverse business units for successful product launches and web campaigns. My expertise extends to leveraging analytics, wireframes, UX principles, and multiple coding languages, which has resulted in significant conversion rate improvements on existing content pages. One of my key accomplishments includes overseeing the development of responsive sites, such as the Telstra mobile site and various micro-sites, a testament to my proficiency in coding languages and keen understanding of user experience. I am deeply passionate about all things Ecommerce and continually seek to share this passion with others. I author insightful white papers on Ecommerce enhancements and optimisation and provide valuable training material, all of which can be found on my website, Furthermore, I am a published author with several books in this space which can be found on Amazon marketplace. In the ever-evolving world of Ecommerce, my goal is to help businesses navigate change, optimise their operations and achieve their objectives. If you're looking for a partner to drive your Ecommerce success, let's connect and explore how we can work together to make it happen. AREA OF EXPERTISE BA Tools: Requirements gathering, UML, BNMP, MS Visio, Change Management, Lead UAT, Develop acceptance criteria and user stories. Project Management: Agile (SCRUM/ Kanban, SAFe), JIRA, Certified SCRUM master (SMC), MS Project, ASANA/ Trello, DevOps. Ecommerce: Magento (M1 & M2), Shopify, BigCommerce, WooCommerce, Facebook/ Amazon marketplace, MS Navision, AP21, MS Dynamics 365, SAP. CMS: Wordpress, Sitecore, Drupal, Kentico 11 & 13, Wix. Digital Marketing: GA4, GTM, SEO/ SEM, Salesforce CRM, Klaviyo, MailChimp. Design: UX/CX/UI design, Wireframes, Figma, Photoshop, Balsamiq. Other: HTML/CSS, JavaScript, Confluence. Finance: MYOB, XERO, P&L, Budget Management, Invoicing, GM.