Mansi Arora

Background

About Mansi Arora

Analytics professional with 3+ years of experience delivering data-driven insights and building scalable analytics solutions across Telecom and Pharma sectors. I specialize in bridging business and data to drive performance optimization, maximising ROI, and customer retention strategies. Currently leading analytics initiatives at Airtel, focused on automating reporting, enhancing visibility, and improving customer lifecycle outcomes through actionable insights and advanced analytics. Key achievements include: • Delivered significant revenue impact by automating onboarding insights and reducing processing delays by 30% • Improved SLA adherence by 20% and reduced churn risk by 12% through deep-dive retention analytics • Increased pharma marketing ROI by 10% via multi-channel attribution and optimized HCP targeting • Automated ETL pipelines, cutting data processing time by 50% and improving reporting accuracy Technical expertise includes SQL, Python, PySpark, Tableau, Databricks, AWS, Power BI, and Excel. Passionate about building intelligent, automated data systems that enable smarter decisions, optimize KPIs, and drive business growth.