Mansi Shukla

Background

About Mansi Shukla

Mansi is an enthusiastic working professional with insightful experience in the IT industry, currently serving as a Customer Success professional at Onfido. In this role, she specialises in helping global accounts navigate their compliance needs through Onfido’s innovative services. Previously, Mansi excelled as a Customer Success Manager at WebEngage and Leena AI, where she developed a proven track record of driving client success and satisfaction. Additionally, she worked as a Tech liaison between TCS and its client, ensuring all critical applications are supported and monitored without any downtime or deviation. She has extensively worked with IT solution teams, management, and clients to support new business activities and client relationships. Her customer-centric approach and ability to work in cross-functional teams have enabled her to work on a wide range of products. Mansi is proactive in taking responsibilities over and above her allocated tasks. As an individual, she is a very pragmatic, calm, and open-minded person who loves taking challenges and manages to do well in them.