Verified recordBanking

Mansoor Arshad

Manager Contact Center Inbound at Bank Alfalah Limited

Based in Karāchi, Pakistan

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Seniority

Manager

Department

Customer/Client Service

Location

Karāchi

Industry

Banking

Company size

16K

Contact information

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Email

1 credit

m•••••••@bankalfalah.com

Phone

5 credits

+92 ••• •••• ••••

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Background

About Mansoor Arshad

I have been associated with Customer Services since 2008. I have vast experience of Contact Centers and its related segments like Complaint Handling & Management, Quality Assurance and Call Center Operations with reputed Banks. Currently I'm associated with Bank Alfalah Contact Center and leading a team of 175 staff and managing 6 different Customer Helplines.

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