Mantu Dey

Background

About Mantu Dey

• TECHNICAL SKILLS : AWS Services- Workspaces IAM EC2 ELB Security Groups Auto-Scaling Group CloudWatch S3 VPC Cost Optimization etc. Strong Knowledge on OSI Model and Internet protocols (HTTP SMTP DNS DHCP FTP SSH SSL/TLS etc.) Good Understanding of Active Directory Domain Services (AD UC and AD AC). Basics of C-Programming DBMS Python Computer Networking. ITIL Knowledge and Experience Troubleshooting: Providing Problem Resolution to Clients and end users by analyzing the cause. Monitoring and Maintenance: Have experience in monitoring and maintaining of Network Infrastructure Virtual Environments (Assets Servers and Applications). Professional Experience: • 5 years of experience in dealing with Clients maintaining Virtual Servers and Applications. • Provisioning administration and maintenance of the virtual environment (AWS Workspaces and Citrix Xendesktops) • Managing the virtual assets; responsible for in scope Event Management- Request Management and Incident Management. • Reviewed and analyzed security logs to determine and alleviate network infrastructure threats. • Automated tasks to reduce labor costs and increase productivity improving SLA boosting performance by 37% and efficiency by 24% which was a result of integration of Power BI created Dashboard into ServiceNow. • Team Player and a Proven Leader with presentation and analytical skills. • Best Known for Excellent Communication skills and had the opportunity to work directly with clients. • Determined Reliable and Forward-Thinking Individual. Disciplined Respectful and Creative. • Passionate about Cloud Platforms like AWS/GCP.