Manuel Chacon
Director De Operaciones at Detecta
Based in Mexico City, Mexico
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Seniority
Director
Department
Operations
Location
Mexico City
Industry
Technology, Information and Internet
Company size
135
Contact information
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m•••••••@detectasecurity.io
Phone
5 credits+52 ••• •••• ••••
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Background
About Manuel Chacon
I am a seasoned professional with over 15 years of distinguished experience as a Director of Operations and CX within the telecommunications industry, coupled with an impactful 5-year tenure as the Head of Logistics and Innovation in the Mexican startup landscape. A visionary leader driven by an unwavering commitment to continuous improvement and innovation, my leadership has led my team to implement transformative initiatives that have enhanced efficiency and elevated customer satisfaction. This resounding success is underscored by a remarkable reduction in response time and an impressive 21-point surge in Net Promoter Score (NPS), reflecting my ability to drive tangible and meaningful results in dynamic and evolving markets.
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