Manuel Desilva

Background

About Manuel Desilva

A seasoned leader experienced with driving strategic sales growth and improved profitability in areas of increasing responsibility and leadership. Highly organized, persuasive and meticulously detail oriented. Experienced with marketing, public relations/brand management and project management. Focused on mentoring teams and motivating staff to peak performance levels while lowering controllables to deliver top line performance earnings. Demonstrated success record in: Interpersonal Leadership • Experience leading, managing and motivating a team of 4-6 managers and over 150 team members • Increasing productivity, morale and retention while reducing turnover • Coaching and developing high performance talent to address leadership pipeline expansions Project and New Initiative Management • Ability to manage and successfully carry out multiple projects and company directives • Creating and maintaining program budgets, timelines, and post-analysis • Experience with local marketing, public relations, sustainability and risk management Customer Experience Excellence • Deep experience setting high standards of excellence and building accountability for performance • Analysis of customer feedback data to drive change and strengthen consumer brand preference • Supporting and leading change to regularly exceed key business results Profit Growth & Analysis • Formulation and administration of strategic plans to address revenue growth improvement • Forecasting, budgeting, and inventory controls • Identification of opportunities to lower controllables and deliver increased performance earnings.