Manuel Herrera

Background

About Manuel Herrera

In my professional journey I've honed a deep-seated expertise in leading technical teams to success. At the heart of my approach is a commitment to service excellence and agile methodologies, which I've seamlessly integrated into my role at Illumina. My mission is to empower teams through effective leadership, fostering an environment where diverse perspectives lead to innovative solutions and align with the company's vision. As the Service Desk Supervisor at Illumina, I leverage my scrum mastery from Softtek to enhance project task allocation and workload management. I've led my team in sprint planning, ensuring commitments align with stakeholder needs, and have been instrumental in facilitating clear communication through tools like Jira. My focus on collaboration and role definition supports a cross-functional understanding that drives project success across diverse tasks.