Manuela B.

Background

About Manuela B.

My name is Manuela, I am an adaptable and motivated professional with a strong background in hospitality and team management. Highly responsible and co-operative. Having an excellent understanding of working with team and aiming for the highest level of customer satisfaction. Open minded and good ability to communicate with people from different nationalities. Now looking to advance in a field where would be able to learn something new every day and work with people while utilising currently available skillset. • Very fast learning & adapting to new responsibilities, open for the new challenges. • Able to remain calm and cool headed under pressure, good sense of judgement of situation • Staff recruitment and training, ability to create a strong and hard-working team in a healthy environment. • Attention to the details helping to keep H&S standard and policy of the company • Customer service • Event planner and execution • Relationship management • Troubleshooting and problem solving • Rota creation • Employment appraisal • Continuous improvement • Languages: Italian (native), English (fluent), Spanish (basic)