Manuela Florio
Senior Manager at Bip
Based in Milan, Italy
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Seniority
Manager
Department
General Business & Management
Location
Milan
Industry
Business Consulting and Services
Company size
6.5K
Contact information
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m•••••••@bip-group.com
Phone
5 credits+39 ••• •••• ••••
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Background
About Manuela Florio
Senior Manager with extensive experience in Insurance, Telco & Media industries, achieving a successful track record in tier-1 management consulting firms with client facing experience; later moved to a prominent position within a leading media company, working as CEO staff, and subsequently in a B2B Telco operator as Customer Journey Manager. Demonstrated success in handling high-complexity projects, starting from an IT role and then moving to various business departments (ie. Finance, Customer Operation and Sales Operation). Skills include business process integration and transformation, design superior customer experiences, and development of operating models. Pragmatic, positive and proactive attitude coupled with attention to details. Demonstrates excellent problem solving, KPI focused and analytical skills, strong commercial sense and a result-oriented approach. Comfortable interfacing with C-level executives on a daily basis, consistently driven to achieve company objectives by fostering a collaborative environment.
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