Verified recordSoftware Development

Manul Garg

Lead - Software Support at Telenetix

Based in Gurugram, India

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Seniority

Manager

Department

Information Technology

Location

Gurugram

Industry

Software Development

Company size

Contact information

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m•••••••@telenetix.in

Phone

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+91 ••• •••• ••••

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Background

About Manul Garg

As a Lead Software Support at Telenetix, I leverage my technical expertise and problem-solving skills to provide expert-level support for hardware, software, and network systems. With over two years of experience in the field, I have developed a strong proficiency in troubleshooting, managing escalated cases, mentoring junior engineers, and collaborating cross-functionally to implement solutions and improvements. I am also proficient in various technologies and troubleshooting tools, and contribute to the creation of technical documentation. My goal is to ensure minimal downtime and optimal system performance, while enhancing customer satisfaction. I hold a Master of Computer Applications from Institute of Management Studies (IMS) Ghaziabad - Business School, and certifications in Red Hat System Administration and AWS Solutions Architecture.

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